Lodge Nine

Privacy Policy

UPDATED : JANUARY 10, 2026

1. Data Protection

Lodge Nine, an operating unit of Little Emperors & Co. Limited (“Lodge Nine”, “we”, “our”, or “us”), respects your privacy and is committed to protecting your personal data.

Little Emperors & Co. Limited is registered as a private limited company in the United Kingdom, under company number 06785499, with its registered office at 10 John Prince's Street, 1st Floor, London, England, W1G 0JW.

We comply with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For clients based in the European Union (EU) or European Economic Area (EEA), we also process data in accordance with the General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy explains how we collect, use, and protect your information, and provides assurances about what we will not do.

2. Information We Collect

When you register with Lodge Nine, book travel, submit a request, or interact with us, we may collect:

  • Name
  • Date of birth
  • Email address
  • Phone number
  • City/country of residence

Payment/credit card details (securely processed)

Booking history and preferences

We also collect technical data for security and service improvement, such as:

  • IP address at the time of booking
  • Search and booking patterns
  • Fraud-prevention data
  • Site usage analytics

3. Use of Information

We use your personal data only when permitted by law and for the following purposes:

  • Servicing and managing your Lodge Nine account;
  • Completing and managing travel bookings (including sharing data with hotels, airlines, and suppliers solely for booking fulfillment);
  • Providing personalized travel recommendations and offers;
  • Sending newsletters, promotions, and service updates (if opted in);
  • Notifying you of booking changes or issues;
  • Administering competitions and promotions;
  • Improving our website and services;
  • Fraud prevention and security monitoring.

4. Data Sharing & Disclosure

We do not sell your personal information. Data is disclosed only in the following cases:

  • To hotels, airlines, and suppliers strictly for booking fulfillment;
  • To trusted service providers (e.g. payment processors, IT providers) under appropriate confidentiality and data protection obligations;
  • When required by law or regulatory authorities;
  • With your explicit consent in specific cases.
  • We do not sell mailing lists or share personal data with third parties for direct marketing.

5. Data Security

We have implemented technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or loss. These include:

  • Data encryption and secure servers;
  • Secure payment processing;
  • Strict password policies;
  • Access restricted to staff with a business need-to-know;
  • Confidentiality obligations for employees and contractors;
  • Breach detection and response procedures;
  • Regular staff training on data handling and protection.

6. International Data Transfers

As we serve global clients, your data may be transferred and processed outside your country of residence. In all cases, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

7. Your Rights

Under UK GDPR:

You have the right to:

  • Access and request copies of your personal data;
  • Request rectification of inaccurate data;
  • Request deletion of your personal data;
  • Restrict processing of your data;
  • Object to certain types of processing, including marketing;
  • Request data portability where applicable.

Under GDPR (for EU/EEA clients):

You have the right to:

  • Access and request copies of your personal data;
  • Request rectification of inaccurate data;
  • Request deletion (“right to be forgotten”);
  • Restrict processing of your data;
  • Object to certain types of processing, including marketing;
  • Data portability where applicable.

To exercise your rights, contact us at contact@lodgenine.com.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Enable online bookings;
  • Store account preferences;
  • Analyze site usage;
  • Measure advertising effectiveness.

You can disable cookies via your browser settings. However, blocking cookies may limit site functionality.

9. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce agreements.
  • When no longer required, data will be securely deleted.

10. Amendments

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

11. Contact Information

If you have any questions or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Lodge Nine An operating unit of Little Emperors & Co. Limited 10 John Prince's Street, 1st Floor London, England, W1G 0JW Company Number: 06785499 Email: contact@lodgenine.com